We use the information we collect about you to help efficiently administer our business and the services we provide to you in accordance with the Data Protection Act 1998 & GDPR. We take privacy seriously and endeavour to be as open as possible in terms of how your information is used.
We DO NOT SELL or PROVIDE your data to any of our third-party partners. Unless we are obliged or permitted by law to do so, and subject to any third-party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This does not include our affiliates and / or other companies within our group.
All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998 & GDPR. For more details on security see the clause below (Security).
Any or all of the below Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website.
If you wish to book games of bowling using our Web Site, we will need to know your name, e-mail, address, phone and credit card details. We gather this information to allow us, our agents and sub-contractors to process your booking and to send you an e-mail confirmation of each booking.
Specifically, Data may be used by us for the following reasons:
• Internal record keeping.
• To keep you informed about special offers and promotions.
• Improvement of our products / services.
• Transmission by email of promotional materials that may be of interest to you.
• Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.
Control your own Data
If you have a data related query or complaint or you wish to be erased, you can contact us through the following methods;
Contact by email: firstname.lastname@example.org or submit a ticket in our Help Desk
Third party websites and services
MFA Bowl may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website and/or our marketing campaigns. The providers of such services do not have access to certain personal Data provided by Users of this Website.
Third party service providers:
• MailChimp.com, Google.com, Stripe.com, PayPal.com
Note: We are using WordPress, but all data collection by the plugin developers is restricted by MFA Bowl I.T. Dept.
Sale of business
In the event that our business is sold or integrated with another business your details will be DELETED from our servers and will NOT be provided to the new owner.
We may collect the following Data, which includes personal Data, from you: Name, address, e-mail, phone, IP, gender, date of birth, web-browser type, operating system and device, a list of URLs starting with a referring site, your activity on this Website, and the site you exit to.
In order to keep your payment details safe, we need to verify the payment by asking for street address, post code and city. We DO NOT save your payment details in our servers.
How long we keep your data
We will retain any Data you submit until copy or erase requested by email at email@example.com. The members and guest booking data are held for 90 days. After that time is DELETED!
Data security is of great importance to MFA Bowl and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.
Last change: 13 August 2018