Customers must redeem their voucher and book their lane between the following dates Saturday 1st June 2024 to Saturday 31st August 2024. Vouchers and bookings cannot be accepted after this date.

All visits must be completed by the grace period (Friday 6th September 2024). To avoid disappointment, early booking is advised. Bookings are subject to promotional lane availability. Your voucher is not valid for use before 6pm on Saturdays. During bank holidays, you can only book from 6pm. One voucher may be used per booking. U15s must be accompanied by an adult.

Vouchers are subject to forfeiture upon no-show. Vouchers are considered redeemed at the time of booking. All booking requests must be made online a minimum of 48 hours in advance by visiting and using our online request system. Booking requests are made so the start time falls within one of four time periods daily (10am-1pm, 1pm-4pm, 4pm-7pm, 7pm-10pm).

Customers are advised that the start time they are allocated by the centre could be at any time within the time-slot they have chosen. This will depend on lane availability at that centre. Customers should not choose a time-slot if they are not available to start at all times during that time-slot. Once a start time has been allocated, it may not be changed.

As soon as the voucher has been validated, customers will receive an email (usually within one working day) confirming the actual start time of their booking. This will be within the time-slot selected by the customer. If there are no promotional lanes available during the chosen time-slot, customers will be advised of this by email.

Please note Whitstable’s location has different availability days – Sunday 5pm to Thursday 11pm only. We may send to your email exclusive offers not available anywhere else.